Purchase info

CHAPEL GROUP S.R.L. design and sell art and design objects manufactured through selected external suppliers.

DELIVERY TIME AND DESPATCH COSTS

Delivery times and despatch costs depend upon the product and the selected shipping location. As most of the objects are made-to-order and hence produced after the order has been placed, delivery times could be up to 8 weeks.

PAYMENT

The prices of products are calculated in euros. All orders are to be paid-in-full prior to production. For further details on payment terms and conditions, please refer to your received estimate.

REFUNDS AND RETURNS

CHAPEL made-to-order designs are not subject to refunds or returns with exception for damaged or defected goods. Such notice must be made in writing to CHAPEL GROUP S.R.L. with accompanying images and/or videos within 15 days from receiving of product. Returns of proven damaged or defected product is covered by CHAPEL GROUP S.R.L. . Product(s) must be returned in their original packaging.
We kindly ask you to always refer to your custom estimate of purchase for further information specific to your order.
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